It's ok, staff is hardly at front desk and when they are, they aren't friendly. But, you still get beat the Planet Fitness business model for those that travel extensively. Definitely wouldn't want to work out here regularly.
This has to be the worst gym that I have dealt with ever first off my Girlfriend about a year ago had a membership and somehow they charged her 10,000 on her account and it went through because she was on a joint account with her mother and nobody had a reason at all. Then fast forward to today I gave them a chance I thought maybe it was a one time error but no it wasn't. The area manager or finance department are unreasonable and you will pay more than they say your suppose to. I am absolutely done with this company and I wouldn't recommend anyone to sign up they are fraud...
My first time going to this gym was last Monday and the guy at the counter, Chris, was extremely helpful and friendly! I was wearing a university of Toledo shirt and he made som conversation about it like we were old friends, which I liked a lot. Great first impression. Very clean gym and friendly and helpful staff! Just bummed I didn't get my free shirt /:
Don't sign up at this gym. It's not worth the hassle. They don't seem to understand how to correctly bill your account each month. And if you decide to quit your membership, they continue to bill your account, causing you to rack up monthly charges. But the catch is that they do not bother to notify you that this is happening. Nothing. When you need assistance, no one is around to help. And there's one member at this location who was in the news for a high-profile sexual assault case. It was actually quiet shocking to see him there. With so many other options around town, you can do better.
I like that its clean and 24 hours with plenty of equipment to use. My only problem is the staff they dont seem very connected to thier customers, I never Got my tour i had a girl point at things around the gym as we stood there getting my keytag,Its not that the girl was rude she was friendly, it just feel like they dont make time to meet the needs of customers and make you feel comfortable.
Planet Fitness is a US Gym based in Centerville, Ohio. Planet Fitness is located at 705 Lyons Rd, Centerville, OH 45459, USA.
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